Do you charge for ring sizing?
When you purchase a ring from us, we will size your ring one time at no charge to you.
Do you offer jewelry repair?
Yes, we offer repairs on jewelry. We have a full service shop and can repair your jewelry.
How long does it take to create a custom piece?
Depending upon the complexity, usually 3-4 weeks.
If you don't see what you are looking for, please contact us. We try to keep our inventory updated, but we do have other items in stock or readily available.
Can you redesign my existing jewelry?
Yes! This is one of our specialties. We can use your stones to make you a new piece of jewelry.
What is the return policy at H Tim Williams Jewelers?
See our shipping and returns policies here>
What is H Tim Williams Jewelers' trade-in policy?
What forms of payment are accepted at H Tim Williams Jewelers?
Do all rings come in the same size or are their different sizes available?
If you do not see a size option you are looking for you can email us directly and we can work with you on getting the correct fit. firstname.lastname@example.org
Is it possible to create a custom ring or piece of jewelry online?
If you do not see the specific ring and or band online, you can email us directly and we can work with you to design a custom piece. email@example.com
Do you engrave?
Do you offer FINANCING ?
Why do you measure jewelry in millimeters?
The millimeter is our standard unit of measurement for jewelry dimensions. By using millimeters, we can provide you with the most accurate height, width and length for your jewelry. To give you a better idea of your jewelry's dimensions, 25MM is approximately 1 inch. See below for other approximate conversions.
3MM is approximately 1/8 inch
6MM is approximately 1/4 inch
13MM is approximately 1/2 inch
19MM is approximately 3/4 inch
25MM is approximately 1 inch
50MM is approximately 2 inches
75MM is approximately 3 inches
What determines a price of a diamond?
A diamond's value is determined by its carat weight, color, cut and clarity.
What is the difference between white gold + platinum?
White gold is pure gold that is mixed with alloys to give it a white color. Platinum is pure metal that is naturally white and much more durable and stronger than white gold.